FILSON TUN CLOTH COMPACT BAG FMBAG0052 OTTER GREEN

To offer you the best service and ensure fast shipping all over the world, we have chosen the best shippers. Shipping costs vary depending on the type of shipment and destination (please see the table below). Your shipping costs will be automatically calculated at checkout.

We try to ship all orders within 24 hours working. Estimated shipping times are intended as a guide only and from the date of shipping we are not responsible for any delays caused by credit card authorization processes.

COURIER COST-TIME AREAItaly*6.90€2/5 working daysSDAEurope zone 1**15.00€2/5 working daysUPS/FedEx (depends on the weight of the parcel)Europe zone 2***19.00€3/5 working daysFedExEurope zone 3****29.00€3/5 working daysFedExUnited States, Canada, UK25.00€3/5 working daysFedExCentral South America€29.005/7 working daysFedExAsia€29.003/5 working daysFedExAustralia/New Zealand€35.003/5 working daysFedExRest of the World€45.00---FedEx

**Europe zone 1: Germany, France, Belgium, Denmark, Spain, Ireland, Luxembourg, Holland, Portugal, Austria, Greece, Finland, Sweden, Liechtenstein, Switzerland, Norway.

***Europe zone 2: Macedonia, Northern Ireland, Latvia, Estonia, Lithuania, Bulgaria, Albania, Croatia, Andorra, Malta, Moldova, Montenegro, Belarus, Czech Republic, Poland, Romania, Serbia, Slovakia, Slovenia, Ukraine, Hungary, Gibraltar, Turkey.

****Europe zone 3: Greenland, Iceland, Georgia, Jordan, Armenia, Azerbaijan, Far Oer, Balearic Islands, Canary Islands, Cyprus.

Free Shipping

*Shipping to Italy is free starting from €99.00!

Supplements

For international shipments:

3/6 kg + €10.00 

6/10kg + 10.00

International taxes and customs for NON-EU orders

Shoelosophy.it is not responsible for any customs costs/duties applied by the customs of the destination country.

Returns and replacements Italy:

RETURNS:

It is possible to submit return requests no later than 14 days from the date of delivery of the goods.

Returns will be managed entirely by shoelosophy.it which will organize the collection of the goods to be returned on your behalf; simply send your return request to the email info@shoelosophy.it.

Once the return has been received, a refund will be issued within 24/48 working hours.

€7.00 will be deducted from the refund of returns as management costs (we invest time and raw materials to prepare each individual shipment)

The items to be returned must include original tags, labels and must not present any type of damage or tampering, in exactly the same condition in which they will be delivered to you. In the event of missing or damaged components, we reserve the right to modify or, in more serious cases, cancel the entire refund amount.

*Return or replacement requests for items subject to release are not accepted.

REPLACEMENT: 

The changes Size o Replacements are free for orders coming from Italy, just send your request to the email info@shoelosophy.it.

Returns and replacements for foreign orders

CUSTOMERS RESIDENT IN THE EU:

Returns and replacements for customers residents in the European Union they are accepted no later than 14 working days from the date of delivery of the goods and are entirely the responsibility of the buyer.

Simply send your return request to the email info@shoelosophy.it for more detailed instructions. 

The original shipping costs will be deducted from the refund.

CUSTOMERS RESIDENTS OUTSIDE THE EU:

For customers residing outside the European Union, returns or replacement requests are not accepted due to customs policies. 

For any further information, do not hesitate to contact us at info@shoelosophy.it.